o Prevent premature abandonment of the shopping cart.
o Turn every website visitor into a customer
o Increase the average purchase amount
o Be accessible at all times and in real time.
"Never miss out on sales opportunities by outsourcing Live Chat".
The power of Personal Live Chat.
The power of Live Chat lies in the speed of its responses. The average website visitor is volatile in his or her behaviour and easily navigates from one website to the other. In other words, you must always be able to answer your website visitor within 2-5 seconds. This is the only way to ensure you don't miss any customers! Our customer service specialists are always on standby: 16 hours a day, 6 days a week.
Turn every online visitor into a customer.
95% of your web shop visitors browse your website, but ultimately, they don’t purchase anything. Turn these visitors into loyal customers through Personal Live Chat! Whether it is a bicycle shop, a jeweller store, or interior design products, give your customers the opportunity to communicate directly! Meaning communicating with real people and not with a "chatbot".
We help customers cross your digital threshold with our Personal Live Chat.
A customer is not always ready to immediately purchase your products/services. In that case, the contact with a specialist who helps with his or her purchase journey can be the deciding factor! Through Personal Live Chat we can serve your potential customers 6 days a week from 7.30 to 23.00 hours.
Tool for higher customer satisfaction.
Online shops do not have staff directly on site as in a real-life store. We always say: "a web shop without a Personal Live Chat, is the same as a store without staff". In such a case, there is no one to speak to your website visitors! Therefore, provide your website visitors with a service they will never forget. 63% returns to a web shop with our Personal Live Chat.
Go from local to international.
Don't let your local time zone limit you - sell to anyone, anywhere, at any time. Through your Personal Live Chat, your web shop is accessible almost 16 hours a day and can be contacted 6 days a week for questions. Multilingual? No problem, we are happy to help!
How does it work?
Convince yourself! Test our service free of charge for 14 days on your web shop and get to know our unique approach! Download the app and we will contact you within 24 hours for your personal onboarding!
- Free Trial; free and personal onboarding within 24 hours.
- Evaluation after the Free Trial with your own contact person.
- Weekly reports, so you are always up to date.
- 15 EU per month, 1 EU per actualy chatted minute.
- Contract-free; free to stop/pause whenever you want.
Questions? Feel free to contact one of our personal consultants. They will be happy to assist you personally. Contact us via [email protected] | +31 78 3030023